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Personal Insurance

CVOID19 & SUTTON INSURANCE – IMPORTANT INFORMATION

By March 16, 2020 No Comments

We will not be allowing any solicitors in the building until after the CVOID19 is no longer a threat.

 

Hello All!
As we all muddle through the CVOID19 pandemic, adjustments may need made at some point to our operating schedule should the Governor impose additional restrictions on businesses that would prevent us from being in the office. We are equipped to work from home if necessary.
For now, our office is operating normally and without interruption. However, during this unprecedented time, we do ask WHEN POSSIBLE that you conduct business over the phone or through email, etc. If CASH is your only method of payment, it will certainly be accepted.

Here are some PAYMENT options to consider:
        1) Call US or your insurance carrier direct to make a check, credit or debit payment over the phone.
        2) Make your payment online via carrier website
        3) Leave your payment in the black mailbox by our entry door (this will be checked often)—DO NOT LEAVE CASH
        4) Mail payment if time permits

Here are some SERVICING options to consider:
        1) Call us (normal office hours 8:30am – 5pm)
        2) Email us at hello@suttoninsurance.com
        3) Visit: https://www.suttoninsurance.com/client-portal for more service options
        4) Text us at 330-299-8567

CLAIMS:
        1) Call us (normal office hours 8:30am – 5pm)
        2) Refer to your Claims Director and Auto ID card for direct numbers
        3) Visit: https://www.suttoninsurance.com/client-portal
        4) Visit your carrier website

REMINDER:  We will not be allowing any solicitors in the building until after the CVOID19 is no longer a threat.

Thank you for your understanding and cooperation during this stressful time and please let us know if you have any questions.

Ben Sutton & Terri Lyn Reed

(330) 562-5145

hello@suttoninsurance.com , ben@suttoninsurance.com, terri@suttoninsurance.com